NEWS

How to Use Bus Tickets (Mobers)The bus tickets sold on this website are digital tickets.They are reserved, paid for online, and issued digitally through this website operated by Shinki Bus Localprime.For details on how to apply, make reservations, and payment methods, please refer to the separate page.[How to Use]After completing your reservation, you will see a “Reservation Complete” screen, or receive a confirmation email (Reservation Voucher) at your registered email address.Within these, you will find a button labeled “Show Ticket.”By clicking this, your digital ticket will be displayed. Please follow the instructions and present it to the driver or staff when using the service.If the representative purchases multiple tickets, all members of the group must use them together at the same time.If this cannot be confirmed, the relevant individuals may be required to pay the fare separately.[Usage Date and Validity Period]Depending on the ticket type, some are valid only on the day of use, while others are valid for multiple days.For facility use, some tickets may be valid for a single entry only.Please check the ticket details for more information.[Ticket Specifications and Benefits]Paper tickets (analog tickets) identical to those sold on this website may also be available at Shinki Bus information counters.Please note that some specifications and benefits may differ between digital and analog tickets.Any such differences will be clearly stated on each ticket sales page, so please make sure to check before making a reservation.Additionally, there is a limit to the number of tickets that can be purchased in a single transaction.[Inquiries]Shinki Bus information counters do not handle inquiries regarding digital tickets or refund processing related to partial service suspensions.Please contact the office below:If you have any questions, feel free to contact us:Shinki Bus Localprime Office (inside MONZEN store)Email: shinkibus@book.ntmg.comBusiness Hours: 9:00–18:00 (excluding weekends and holidays)If you have difficulty reaching us by phone, please contact us via email.

How to Apply (Smartphone & PC)All Shinki Bus Localprime experiences and bus tickets must be purchased via online application using a smartphone or computer. Each product has its own dedicated page—please apply from the relevant page.You will need to enter the following information:Please complete all required fields and submit your reservation before the application deadline.Application Flow1. Review Product DetailsBefore applying, please carefully read the product page. Details such as pricing, dates, and participation requirements vary by product.Cancellation policies (including whether cancellation is allowed and when fees apply) also differ. Please confirm all details before proceeding.2. Make a Reservation via the CalendarIf everything is acceptable, click “Book Now” and use the calendar below it.Please select the following three items in order:1) Number of Participants Enter the number of users. Note: Although labeled “Number of Participants,” this may refer to “per group” or “per seat” depending on the product.2) Date Select your desired date from the calendar. Date colors indicate booking type:3) Time / Course Some dates may offer multiple time slots or courses. Select your preferred option.Once all three are selected, the “Next” button will turn red and become clickable. If any selection is missing, it will remain gray.Instant Booking vs Request BookingInstant Booking (Blue Dates)Request Booking (Red Dates)Note: Some credit card companies may show a temporary payment notification at the request stage, but no charge is finalized unless approved.3. Login (Membership Registration)After selecting your reservation, a login screen will appear.Login with Email Address Registered users can log in using their email and password. Note: Passwords cannot be checked or changed by the office.Login with Social Account You can also log in via Facebook or Google.If You Are Not a Member You may:Benefits of Membership:Even with guest reservations, you can check booking details via the confirmation email.4. Enter Reservation DetailsNext, you will enter applicant information.Required:Depending on the product:Please follow the on-screen instructions carefully. Missing or incorrect entries will prevent you from proceeding.5. Confirm Reservation & Make PaymentYou will then review:After confirmation, proceed to payment.“Pay Now” Button Payment must be made in advance using a credit or debit card only.Required card details:If unsure, please contact your card issuer.Credit Card Requirement: Cards must support 3D Secure (identity authentication).6. One-Time Password (Authentication Code)After clicking “Complete Reservation,” you may be prompted to enter a one-time password.This code will be sent via SMS from your card provider. Enter it exactly as received.If you do not receive the message, please check your signal and try again later.7. Reservation CompletionOnce completed, a “Reservation Complete” screen will appear. Please verify all details.You can:For products such as bus tickets, a “Show Ticket” button will appear. We recommend bookmarking this page for easy access on the day of use.You will also see:The same information will be sent to your email as a Reservation Voucher, and a reminder email will be sent at 11:00 AM the day before use.FAQQ. What is the difference between Instant Booking and Request Booking?Instant BookingRequest BookingNote: Temporary payment notifications may appear before approval, but no charge is finalized unless approved.Q. Can I use payment methods other than credit card?In principle, credit card payment is required. Depending on the product or circumstances, alternative methods may be available.However, since payment must be completed before the event, cash payment on the day is generally not accepted. Please contact us if you require another method.Q. My credit card payment is not workingPlease contact your credit card provider for details regarding errors or usage restrictions. A card supporting 3D Secure is required.Contact InformationIf you have any questions, please feel free to contact us:Shinki Bus Localprime Office (inside MONZEN store) Email: shinkibus@book.ntmg.com Business Hours: 9:00–18:00 (excluding weekends and holidays)If you cannot reach us by phone, please contact us via email.

Privacy PolicyShinki Bus Co., Ltd. (hereinafter referred to as “the Company”) recognizes that the proper handling and protection of customers’ personal information is a social responsibility. The Company will appropriately handle and protect personal information it acquires and retains in accordance with the Act on the Protection of Personal Information and this Privacy Policy.1. Definition of Personal Information“Personal Information” refers to information about a living individual that falls under any of the following:2. Collection of Personal InformationThe Company acquires personal information (including information not classified as personal information) by lawful and appropriate means within the scope necessary for business operations.Information collected includes:a) Name (including phonetic spelling) b) Address c) Phone number d) Email address e) Gender f) Date of birth and age g) Shipping information h) Purchase history of products and services i) Inquiry history and related information j) Website access information (date/time, actions, device used, etc.) k) Behavioral data collected via cookies and similar technologies3. Use of Personal InformationThe Company uses personal information for the following purposes:a) Processing applications and reservations b) Delivery of products and provision of services c) Billing and payment processing d) After-sales service communication e) Membership registration and account management f) Identity verification g) Handling inquiries (including call recording) h) Sending requested materials, rewards, and gifts i) Marketing, research, development, and service improvement j) Advertising and promotional activities (including personalized content) k) Analysis of user behavior using access analytics tools l) Providing information about the Company m) Notification of changes to terms and policies n) Prevention and investigation of fraud or violations o) Creation and provision of anonymized data4. Use Within Scope of PurposeThe Company will not use personal information beyond the stated purposes without customer consent, except in the following cases:5. Provision to Third PartiesThe Company will not provide personal information to third parties without consent, except:6. Outsourcing, Business Succession, and Joint UsePersonal information may be provided in the following cases:7. Security ManagementThe Company maintains accurate and up-to-date personal information and implements necessary technical and organizational measures to prevent unauthorized access, alteration, leakage, loss, or damage.8. Supervision of EmployeesThe Company appoints a personal information protection manager and provides appropriate supervision and training to employees.9. Disclosure and RequestsCustomers may request notification of purpose, disclosure, correction, deletion, suspension of use, or suspension of third-party provision.Contact:Shinki Bus Co., Ltd. Local Prime Office, Regional Business Division Email: localprime@shinkibus.co.jpRequests will be processed after identity verification.10. Use of CookiesThe Company uses cookies and similar technologies to:Collected data does not identify individuals.Users can disable cookies via browser settings; however, this may limit functionality.For details on Google Analytics: https://policies.google.com/technologies/partner-sites11. Use of SSLThe Company uses SSL (Secure Sockets Layer) encryption to protect data during transmission and prevent interception or tampering.12. Contact InformationFor inquiries regarding this policy or personal information:Shinki Bus Co., Ltd. Local Prime Office, Regional Business Division Address: 3F Sannomiya Building North, 7-1-18 Onoedori, Chuo-ku, Kobe Email: chiikijigyou@shinkibus.co.jp13. Changes to Privacy PolicyThis policy may be revised as necessary due to legal or operational changes. Updates will be published on this website.